Rhiwlas Associates

Jon Lindsay - Managing Director

Jon Lindsay

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Team Player

A world class facilitator, working with the management team, not as an isolated consultant

Challenging

Exceptionally well grounded – with the breadth to challenge anyone, to understand complexity and to distil issues simply

Delivery

The discipline of an engineer and project manager– to deliver a structured process and result

Enthusiasm

To share the excitement of mapping out and launching new initiatives

Track record an innovator and a leader of industry change in a B to B service environment

Corporate Restructuring

Led integration of UK NCM and Gerling operations

Merged two advanced materials businesses

Sold several subsidiary businesses in the 1990s

Customer Service

Led group customer service initiative for Atradius. Sponsored new service model, introducing lean thinking concepts

Championed IIP accreditation in Courtaulds.

Market & Product Positioning

Launched the new Atradius brand in the UK

Repositioned Tencel brand from fibre to fabric brand

Moved Coface from insurance to a full credit management service

Distribution & Sales

Negotiated industry leading terms of trade agreement with brokers

Introduced multi-channel selling model for hybrid and packaged services, including new CRM processes

Background
Jon has over the past decade headed two of the UK and Ireland largest credit insurers, most recently Managing Director of Coface. Here he embarked on an aggressive growth strategy broadening Coface’s offer from credit insurance to include finance and information. Previously, he was a member of the Managing Board of Atradius Credit Insurance NV and headed up the UK and Ireland entities. He was chairman of the Association of British Insurers Trade Credit Committee from 2004 – 2007.
Jon previously was Head of Business Development for Courtaulds Fibres. His career in Courtaulds included extensive operational experience as Managing Director of both small and medium sized materials businesses, including two separate joint ventures with Japanese materials companies.

In his early career he worked as a civil engineer on overseas projects in the Middle East and the Caribbean for Taylor Woodrow International. He is a Harvard MBA and an Engineering Graduate from Clare College, Cambridge.